Privacy Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our service or parts of our service.
• Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to GBP Expertise, Reno, Nevada.
• Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
• Country refers to: Nevada, United States.
• Device means any device that can access the service such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the website and the Google Business Profile management services provided by GBP Expertise.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Website refers to GBP Expertise, accessible from https://gbpexpertise.com
• You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Business name and business address
• Billing address, state, ZIP/postal code, and city
• Usage data

Google Business Profile Access

To perform our services, clients grant GBP Expertise manager-level access to their Google Business Profile. We do not collect, request, or store the client's Google account password or login credentials. Access is granted entirely through Google's own permission system and can be revoked by the client at any time directly from their Google Business Profile dashboard.

Manager access permits us to post updates, respond to reviews, update business information, upload photos, and view performance insights for the profile. Manager access does not allow us to transfer ownership of the profile, access the client's Gmail or other Google services, or change account-level security settings.

Usage Data

Usage data is collected automatically when using the service. Usage data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

• Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
• Web Beacons: Certain sections of our service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email.

Payment Processing

GBP Expertise uses Stripe as its third-party payment processor to handle all monthly billing and payment transactions. When you provide payment information, that information is collected, transmitted, and stored directly by Stripe under Stripe's own privacy policy and security standards. GBP Expertise does not store full credit card numbers, full bank account numbers, or card security codes (CVCs) on its own servers.

We may retain limited billing information for invoicing, accounting, and fraud-prevention purposes, including your billing address, the card brand, and the last four digits of the card number. For more information on how Stripe handles your data, please review the Stripe Privacy Policy at https://stripe.com/privacy.

Use of Your Personal Data

The Company may use personal data for the following purposes:

• To provide and maintain our service, including to monitor the usage of our service.
• To manage your account and your registration as a user of the service.
• To manage and optimize your Google Business Profile as part of the service you have engaged us for.
• To process recurring monthly payments through our payment processor, Stripe.
• For the performance of a contract: the development, compliance, and undertaking of the service agreement for the services you have purchased.
• To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding your account, service updates, or billing.
• To provide you with news, special offers, and general information about other services and events which we offer.
• To manage your requests and respond to your inquiries.
• For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• For other purposes such as data analysis, identifying usage trends, and evaluating and improving our service.

Retention of Your Personal Data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Billing records, invoices, and payment-related information will be retained for the period required by U.S. federal and state tax, accounting, and recordkeeping laws (generally seven years) even after your service with GBP Expertise has ended.

Transfer of Your Personal Data

Your information, including personal data, is processed at the Company's operating offices in the United States and in any other places where the parties involved in the processing are located. This means that this information may be transferred to, and maintained on, computers located outside of your state or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of users of the service or the public
• Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Service Providers and Subprocessors

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Stripe for payment processing
• Google (Google Business Profile and Google Analytics) for service delivery and website analytics
• Email, hosting, and customer-relationship-management providers used to operate our website and communicate with clients

These providers have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party service providers to monitor and analyze the use of our service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Email Marketing

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data not sell the consumer's personal data.

GBP Expertise does not sell personal information. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at accountinfo@gbpexpertise.com.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: accountinfo@gbpexpertise.com
• By visiting our website: https://gbpexpertise.com